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Telecommunications

Stay connected with dependable telecommunications services, designed to deliver seamless, high-quality communication for your business at all times.

Stay Connected, Stay Ahead

Communication is the lifeline of your business. Northstar’s telecommunications solutions go beyond connectivity—they empower flexibility, productivity, and seamless collaboration. Our hosted telephone systems bring the reliability and innovation your business needs to thrive, and are delivered under the trusted Northstar name.

Don’t limit yourself to your desk. You can answer calls from a landline number directly on your mobile, giving you the freedom to work anywhere. With setup in as little as one working day, your business can operate without missing a beat.

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What's Included?

Everything you need for a flexible, reliable, and cost-effective phone system—designed to keep your business connected and future-ready.

Effortless Flexibility

Work from anywhere with our VoIP systems, allowing you to answer business calls from a landline number on your mobile or laptop. Whether at your desk, at home, or on the go, you remain accessible without being tethered to a physical office.

Future-Proof Reliability

Eliminate the hassle of traditional phone lines and software maintenance. Our hosted systems operate on a cloud-based infrastructure, delivering unmatched uptime, crystal-clear call quality, and scalability to support your growth.

Rapid Deployment

Need a fast solution? Our hosted systems can be up and running in as little as one business day, ensuring you stay connected with minimal downtime.

Intuitive Control

Our user-friendly online portal makes managing your phone system a breeze. Update settings, monitor usage, or make changes anytime, giving you complete control at your fingertips.

Exceptional Cost Efficiency

Reduce costs with no need for fixed phone line contracts or expensive hardware. Enjoy the freedom of a pay-as-you-go model, designed to suit the needs of businesses of any size.

Streamlined Transition

We check everything from your network and internet connection to call flows and hold music before interrupting anything on your current systems. Your staff can test functions, get trained and make the system work for them before anything is switched off.

Microsoft Teams Integration

Turn your phone system into a unified communication hub. Connect across platforms, whether in the office or remote, with cost-saving unlimited call packages.

Unmatched Support

Our dedicated support team is just a call away, ensuring quick issue resolution to keep your business running smoothly.

Built for Modern Businesses

From SMEs to growing enterprises, Northstar’s hosted telephone systems are tailored to your needs, with ongoing support to help your system evolve alongside your business.

Comprehensive Features to Keep You Connected:

  • Custom Ring Orders: Direct calls to the right team members in the order you choose.
  • Auto-Attendant: Greet and guide your callers with professional menus that ensure a seamless customer experience.
  • Voicemail-to-Email: Receive voicemails as email attachments, so you never miss an important message.
  • Call Forwarding: Route calls to mobiles, desktops, or other devices effortlessly.
  • Call Analytics: Track and analyse call data to optimise performance and improve customer service.
  • Scalability: Easily add or remove users as your team evolves.
  • Business SMS Integration: Engage customers through text messaging directly from your business number.
  • Conference Calling: Host secure and high-quality virtual meetings with ease.
  • Device Flexibility: Choose from a range of handsets by the world’s leading manufacturers, from durable, high-quality workhorse models to sleek, sophisticated touchscreens offering advanced functionality.

Partners & Certifications

Cisco Partner badge, validating advanced networking expertise for IT Support Bristol.
HPE Business Partner badge, showcasing trusted hardware partnerships for IT Support Bristol.
ISO 9001 quality certification badge, supporting consistent service delivery in IT Support Bristol.
ISO 27001 certification from Citation, ensuring secure IT Support Bristol.
Microsoft Silver Partner logo, highlighting cloud and software strength in IT Support Bristol.
Yealink Certified Partner badge, enabling high-quality VoIP in IT Support Bristol.
ISO 9001 QMS certification, reflecting process excellence in IT Support Bristol.
ISO 27001 information security certification for high-assurance IT Support Bristol.
FCSA Professional Member badge, showing compliance and reliability in IT Support Bristol.
Aruba sales certification badge, boosting networking expertise for IT Support Bristol.
Cyber Tec Security partner badge, proving cybersecurity leadership in IT Support Bristol.
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Veeam CSP Silver Partner badge, supporting cloud backup and recovery for IT Support Bristol.
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“I am very happy with Northstar, they are generally quick, polite, friendly and don’t make me feel stupid. They always ask if there is anything else that they can help with. Calls get answered quickly and everyone there is friendly. They are extremely patient, which is great as I’m not! They sort things out when I am stressing about them and get us working again quickly. Highly recommend.”
Mark R.
Hospitality Industry
“Northstar have provided us with a wide range of IT support, from in-house networking, setting us up with Azure Active Directory, and transitioning us over to the Cloud. John and the team really know their stuff and are very easy to work with. They make the IT process simple for all of our staff, even those who are not the most IT savvy. The team at Northstar always come up trumps and help wherever they can!”
Matt D.
Youth Charity Industry
“Our company has been going to Northstar for its technology needs for about 3 years now and we highly recommend them. Their knowledge base, professionalism and speed are unparalleled and they simply get the job done 100% of the time. Their systematic approach to customers’ IT needs means nothing goes unfinished and that we are always happy with the end result. If I need IT advice, equipment, installations or have any relatable issues – I always go to Northstar.”
Jon K.
Construction Services Industry
“Everyone I’ve come into contact with at Northstar has spoken to me like I’m a human being, and not expected me to be a computer geek and understand techy stuff – which I don’t! They thoroughly get my recommendation. So many of these type of companies make me feel stupid, for not understanding what to them is a simple instruction.”
Louise A.
Hospitality Industry
“I have been using Northstar ever since they started the business, for over 20 years. What I particularly like about using Northstar is there is always someone available to help at the end of the phone whenever needed. They have set up a very stable platform here, so problems rarely arise, but when they do, they are dealt with quickly and efficiently.”
John-Paul H.
Business Transfer Industry
“Northstar are responsible for all of our IT services and have kept our IT smoothly running for the best part of 3-4 years. Northstar are very quick to help us fix our problems, by jumping on our computers and finding the root of the problem. Being another business just around the corner from us, means problems are fixed even more efficiently. All the staff at Northstar are helpful and pleasant to deal with.”
James M.
Renewable Energy Industry

What Our Clients Have To Say

Our clients are at the heart of everything we do. Their success stories speak volumes about our commitment to delivering IT services that truly make a difference. Here’s what they have to share:

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Get in Touch

It’s time to simplify and elevate your business communications. Contact us today to learn more or schedule your hassle-free setup. Stay flexible, stay productive, and let Northstar power your communications.

Opening Hours:
Monday – Friday 9:00 – 17:00

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Bristol City Centre
Clevedon

Get Connected

Get in touch to discuss hosted telephony solutions that support flexible working and keep your business connected wherever you are.

Free IT Consultation

If you’re concerned about the health of your IT systems, we offer a FREE IT consultation service. We can assess if there are any risks to the health or security of your systems.

Get A Quote

To find out how you can get IT support and services that will help your business reach its destination, contact us through the form today.